FAQs
The House
About Saahel.
Saahel is a contemporary fashion house rooted in the textile heritage of West Africa. Each collection reinterprets traditional craftsmanship through a modern, timeless sensibility — offering women and men garments that are both culturally resonant and elegantly refined.
Our Creations
The pieces.
Yes. Our collections are produced in limited quantities or made to order. Each piece is conceived as a considered object — not a commodity. Once a style is sold out, it is rarely restocked in the same form.
All Saahel garments are crafted in Lomé, in close collaboration with skilled local artisans. This proximity allows us to maintain a direct relationship with every stage of production, from textile preparation to the final hand-finished details.
Yes. Certain styles can be adapted upon request — in terms of fit, fabric, or finish. Please reach out to our team directly to discuss your requirements. Bespoke orders are subject to lead times and availability.
Orders
Sizing & selection.
A detailed size guide is available on each product page. If you are uncertain between two sizes or require further guidance, our team is happy to assist you in making the most fitting choice.
Shipping
Delivery, wherever you are.
Yes. Saahel ships worldwide. Wherever you are, your order will be carefully prepared and dispatched to your address.
Estimated delivery times are as follows:
- Lomé — 24 to 72 hours
- International — 5 to 10 business days
Returns
Our return policy.
Returns are accepted within 14 days of receipt, provided the item is unworn, undamaged, and returned in its original packaging with all tags intact. Please contact our team before initiating a return.
- Bespoke and made-to-order pieces are not eligible for return.
- Items showing signs of wear will not be accepted.
Boutique
Find us in Lomé.
Our boutique is located in the Avenou neighbourhood in Lomé. View on Google Maps →
The boutique is open Monday to Saturday, 9 am – 8 pm. Private appointments are available upon request, outside of regular hours.
Payment
Secure transactions.
Yes. All transactions are fully secured. We accept the following payment methods:
- Credit card — Visa & Mastercard
- PayPal
- Mobile Money — Wave, Orange Money, MTN Mobile Money
- American Express
- Etc...